Policies and FAQs
Clear expectations before anyone commits.
These are the current inquiry-stage rules across weekly programs, workshops and parties. Event-specific terms are provided before a booking is finalized.
Requests and confirmation
Submitting a form starts an inquiry. It does not hold a date, create enrollment or guarantee availability. A program is confirmed only after Ooze and Ahhs accepts the location, timing, group and delivery requirements in writing and any required agreement or payment is completed.
Enrollment and changes
Every class has an owner-set enrollment limit based on its room and delivery plan. Changes to ages, room, date or timing may require a different plan. Families can see whether registration is available without the operating cap being published.
Host responsibilities
The host provides the agreed activity space, tables, chairs, water access, arrival process and responsible adult support. Schools and organizations remain responsible for campus access, dismissal and general participant supervision.
Participation and materials
Activities are supervised and materials are not edible. Relevant allergies, sensitivities, accommodations and venue restrictions must be shared before confirmation. Take-home creations include handling or discard guidance when relevant.
Travel
Published pricing assumes a confirmed location within the core service area. Requests outside it are reviewed individually and may require a travel charge or minimum schedule.
Weather and outdoor spaces
Outdoor or sheltered spaces are only accepted when the activity can be delivered reliably. Wind, heat, rain, lighting and water access may require a room change, reschedule or different plan.
Payment, cancellation and rescheduling
Weekly programs are paid at enrollment and normally require 8 paid children to launch. Party dates require a $100 booking retainer; workshops normally require 50%. Family cancellations 8 or more days before a weekly launch receive a refund less $25; later and post-launch changes follow the accepted booking terms. Event rescheduling and refund amounts depend on notice, and the complete terms are supplied for acceptance before payment.
Photography and privacy
Program photography is not assumed. Any photo permission must follow the host’s and families’ requirements. Inquiry details are used to assess fit, respond and prepare booking information, with access limited to people operating the business.